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Smart Survey

Custom Online Survey Builder

Published 06/26/2013 and rated Ratingstars5 5 out of 5 stars
by Shel Gatto
What can you use the app for?

Smart Survey is a survey builder that lets users create and distribute inquiries to gather information from a large audience. The application provides many customization options, starting with a variety of question types. The user can choose from single and multiple choice, drop down menu, checkboxes, spreadsheets, radio buttons, rating scales, Likert scale, ranking, open ended and more. Custom branding options are offered as well as appearance adjustments such as the ability to include pages so survey takers can see their progress. Surveys can be emailed, embedded or shared via social media. Bulk sending options are included for plain or HTML email campaigns. Results are displayed in real time in the form of clear charts with filtering options and cross tabulation.

Smart Survey screenshot
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What is the history and popularity of the app?

Smart Survey was founded in April of 2004. The application has been mentioned on the web but hasn’t received significant attention as of yet. The current features list is quite extensive and includes everything a user could want to build an effective, eye-catching survey. There is a lot of competition in the realm of online survey builders, but this one is equipped with many ways to make it rise above the rest.

What are the differences to other apps?

Smart Survey includes just about everything a user could need to make and manage surveys. The application covers everything from custom design elements that include branding to data organization with filters. Individuals, groups and businesses will really appreciate the sharing options which feature every popular web-based option. Surveys can be embedded, posted on social networks or shared through email campaigns. While some builders are lacking in certain areas, Smart Survey seems to have packaged everything into one user-friendly application.

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How does the web app look and feel to use?

Smart Survey offers a refreshing interface that retains an air of professionalism throughout. A vibrant splash of deep orange makes the experience pleasant as well as the sleek modern buttons and spacious layout. Newcomers will have no trouble learning how to navigate through the application. Smart Survey provides an excellent environment for survey building.

How does the registration process work?

New users can try Smart Survey by clicking the “Free Sign Up” button near the upper, right hand corner of the homepage. The form on the next page asks for a name, email address and password. After submitting the form, the user is automatically logged in to their newly created account. No further verification is required to being utilizing the free features.

What does it cost to use the application?

Smart Survey offers three subscription options. The first is a free account that includes 15 questions per survey, up to 100 responses per month, unlimited surveys, access to templates, real time results and email customer support. The Professional plan costs £23.99 per month and includes unlimited questions, up to 1,500 responses per month, advanced reporting features, bulk email tool access, skip logic, piping, custom themes and branding and increased security (SSL/HTTPS). The Corporate plan costs £50 per month and upgrades to unlimited responses, up to two user accounts, administrator account access, free domain branding and a dedicated account manager for support.

Who would you recommend the application to?

Smart Survey is a great tool for anyone who needs to reach out to a large audience. The application provides user friendly ways to build a functional survey form. The user can apply custom branding and visual elements. All data is collected in real time so the user can view updates at any time. The application isn’t as inexpensive as other survey builders but it comes with far more features that make the price worthwhile for professionals and businesses.

  • Build functional surveys that are easy to share
  • Add custom branding and visual elements
  • View survey results in real time in the form of charts
  • Filter survey results and compare with cross tabulation
  • Share surveys via social networks, email or embedding

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Smart Survey contact details

Telephone: 0800 0937 822
Postal address:
SmartSurvey ltd
Basepoint Business Centre
Oakfield Close,
Tewkesbury Business Park
Glos, GL20 8SD
United Kingdom

Smart Survey pricing

FREE - Permanently free version
Cheapest plan (per month) : £29.99
Most expensive plan (per month) : £50.00




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